By using this website, you confirm that you are able to enter into a purchase agreement and that the information you provide at checkout is accurate. You may not use this store for unlawful purposes or attempt to interfere with the website, checkout, payment systems or other customers.
catstore policy file
terms of service
These terms explain the basic rules for using Catstore and purchasing from our store. By browsing, placing an order or using this website, you agree to these terms.
Please read this page carefully before making a purchase. If something is unclear, contact us before ordering.
We aim to show products, colours, sizes and details as accurately as possible. Product images may vary slightly depending on screen settings, production batches and garment availability. Items may be changed, removed or become unavailable at any time.
Prices are shown in the currency displayed on the website and may change without notice. Payment must be completed at checkout before an order is processed. We may refuse, cancel or refund an order if there is an error, suspected fraud, unavailable stock or another issue affecting fulfilment.
After placing an order, you should receive an order confirmation. This confirms that we have received your order, but it does not guarantee that every item is available or that the order has shipped. We will make reasonable efforts to process orders promptly and contact you if a fulfilment issue occurs.
Shipping times are estimates and may be affected by carrier delays, busy periods, incorrect addresses, customs processing or events outside our control. Customers are responsible for providing a correct delivery address at checkout.
Returns, exchanges and refunds are handled according to our store policies and applicable consumer law. Items should be returned in an unworn, unused and original condition unless the item is faulty or otherwise covered by consumer guarantees. We accept eligible returns within 14 days after the item has been delivered.
All Catstore artwork, mascots, graphics, product designs, website content, logos and brand materials belong to Catstore. You may not copy, reproduce, resell, modify or use them commercially without permission.
To the extent permitted by law, Catstore is not responsible for indirect losses, delays, technical issues, website interruptions or problems caused by third-party services. Nothing in these terms is intended to limit rights that cannot be excluded under applicable consumer law.
If you have questions about these terms, your order, or a product, please contact us at support@catstore.cat